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2020 YEARBOOK INFORMATION

LIFETOUCH

Dear Yearbook Adviser at Union Vale Middle School,

Yearbooks are a tradition for schools throughout the US and Canada. At Lifetouch, we are humbled to be a part of providing that tradition. We know how important yearbooks are, especially in times like these.

We want to take a moment and fully acknowledge that this is not what you as an adviser or our customers expect, nor deserve, from Lifetouch. Your local Lifetouch Yearbook Account Manager is doing everything they can to support you and be as transparent as possible regarding your yearbook's delivery.

As you may know, our yearbook production facilities are located in some of the states that are being hardest hit by the pandemic. We have prioritized the safety of our employees and we are following all state and local health guidelines to create a safe working environment. Social distancing requirements mean that there are fewer people available to work at any given time. These changes have impacted our production schedule and significantly slowed our production.

We realize you, our yearbook adviser, and your families, are eager to receive this year’s yearbook and it has been frustrating to not have an estimated shipping date. Please know that teams are doing everything possible to get you your finished yearbook. Shipping is monitored, and as soon as your yearbook ships, you will receive tracking information so you can arrange to distribute the yearbooks to the students and families in the manner that is best suited for everyone's safety.

As we navigate COVID-19, we will continue to provide you with a yearbook that your students will treasure for a lifetime. Thank you for your patience and understanding as we navigate this unprecedented time together.

Lastly, we know families are wondering when they will receive their yearbooks and are looking for answers. Please share the letter below with families and community members on our behalf.

Sincerely,

Your partners at Lifetouch


Dear Families,

Yearbooks are a tradition for schools throughout the US and Canada. At Lifetouch, we are humbled to be a part of providing that tradition. We know how important yearbooks are - especially in times like these.

We want to take a moment to acknowledge this year’s delayed yearbook delivery is not what you, as our customers expect, nor deserve, from Lifetouch.

We want you to be aware that our primary yearbook production facilities are located in some of the states that are being hardest hit by the pandemic. We have prioritized the safety of our employees; and we are following all state and local health guidelines to create a safe working environment. Social distancing requirements mean that there are fewer people available to work at any given time. These changes have impacted our production schedule in meaningful ways.

We realize this has created a lot of frustration since we are currently unable to provide an estimated delivery time frame for your school’s yearbook. Please know our teams are doing everything possible to get your yearbook to you. Shipping is monitored daily. As soon as your yearbook ships, your school will receive tracking information so they can arrange to distribute the yearbooks to the students and families in a manner that is best suited for everyone’s safety.

As we navigate COVID-19, our intent is to provide you with a yearbook that your student will treasure for a lifetime. We thank you for your patience and understanding as we navigate this unprecedented time together.


Sincerely,

Lifetouch