If you have questions about logging into your child's Google Classroom, please contact the TEACHER (S) directly. 

Before contacting the Parent Technology Help Desk, please refer to this Chromebook Troubleshooting Guide for the following issues:

• The Chromebook does not turn on
• Some of the features on the Chromebook are not working correctly 

If the tips in this guide do not work, please contact the ACSD Technology Help Desk via email: techhelp@acsdny.org A member of Tech Support will contact you. The Parent Helpdesk Hours are 7:00am - 4:00pm Monday through Friday.